Not Quite a Normal Day for Google
Things seem to be amiss in Google-land this Christmas season. Maybe too much partying is causing them to slip a bit? Techcrunch covers this scoop on a rare Google Gmail blunder.
Regretfully, a small number of our users — around 60 — lost some or all of their email received prior to December 18th. Once we found out about this issue, we worked day and night to confirm that only a few accounts were affected and to do whatever we could to restore as much of the users’ accounts as we could. We’ve also reached out to the people who were affected to apologize and to work with them to restore the email from any personal backup they might have.
We know how important Gmail is to our users – we use it ourselves for our corporate email. We have extensive safeguards in place to protect email stored with Gmail and we are confident that this is a small and isolated incident.
This is over an above the seemly long Orkut outage.
Google’s Orkut social network, which has been having a bit of a renaissance this year, has been down for the last thirteen hours as of 2 am PST. It’s unlikely this is an upgrade given the amount of time the site has been offline. This just isn’t Google’s day.
Argh!
